DATA PROTECTION POLICY

Data Controller Information

  • PLUS SERVICES MANAGEMENT IBERIA, S.L.

  • C.I.F: B87127692

  • Paseo de la Castellana 95, Pl 28-29

  • 28046 - Madrid

  • Spain

  • Phone: 902 070 189

  • info@plusservices.es

Purpose of Processing and Legal Basis

Management of users who contact PLUS SERVICES MANAGEMENT IBERIA, S.L. through contact forms to request information about our services.

Legal basis:

Consent of the data subject when filling out and submitting the form, with mandatory checkbox acceptance for processing of their personal data.

Recipients of disclosures:

Personal data provided through the website will only be disclosed to companies that are part of the PLUS GROUP.

International transfer

No international transfers are made. Rights of data subjects include information, access, rectification, erasure, objection, and data portability, as well as other rights described below. Commercial Registry: Madrid Commercial Registry, Volume 33644, General, Folio 120, Section 8, Page M-605.581, Entry 1.

DETAILED INFORMATION ON DATA PROTECTION

A) DATA CONTROLLER AND PROCESSING ENTITY

The data controller is PLUS SERVICES MANAGEMENT IBERIA, S.L., with Tax ID: B87127692, registered address for notifications at PASEO DE LA CASTELLANA 45, FLOOR 28-29 – 28046 – MADRID - (Madrid).

PLUS SERVICES MANAGEMENT IBERIA, S.L. has a Data Protection Officer who can be contacted by email at info@plusservices.es

B) PURPOSES OF PROCESSING

Under no circumstances will PLUS SERVICES MANAGEMENT IBERIA, S.L. use personal data for purposes other than those mentioned above. It commits to maintaining professional secrecy and implementing the necessary technical and organizational measures to safeguard information in accordance with Regulation 2016/679 of the European Parliament and the Council.

INFORMATION IN COMPLIANCE WITH REGULATION 2016/679 OF THE EUROPEAN PARLIAMENT AND THE COUNCIL

A) INFORMATION PRINCIPLE

In compliance with Regulation 2016/679 of the European Parliament and Council on the Protection of Personal Data (hereinafter GDPR), we inform you that the data provided by you through forms on our website or any other data collection channel, as well as those generated during your relationship with our entity, will be processed and stored under the responsibility of PLUS SERVICES MANAGEMENT IBERIA, S.L. for maintaining and fulfilling the service relationship and providing related services.

Likewise, in compliance with the GDPR and Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSI-CE), we inform you that your data may be used to send you commercial and courtesy communications related to our company via phone, regular mail, fax, email, or similar electronic means.

Similarly, we inform you that your data will be disclosed whenever necessary for the development, fulfillment, and control of the service relationship or when permitted by legal provisions, especially under the following scenarios: a) When the processing or disclosure is necessary for the legitimate interests of the data controller or recipient, supported by law; b) When the processing or disclosure is necessary for the controller to fulfill a legal obligation.

B) CONSENT PRINCIPLE

Consent for processing your data for the purposes described above shall be understood as freely and explicitly given by checking the appropriate box on our website.

C) MANDATORY NATURE OF REQUESTED DATA

Filling in all fields in the forms on our website is mandatory. Refusal to provide your data may make it impossible to maintain and fulfill the service relationship, as this information is essential for service provision. We ensure data minimization by only requiring data necessary for the described purpose.

D) DATA QUALITY PRINCIPLE

The service recipient is solely responsible for the accuracy and truthfulness of the data provided, with PLUS SERVICES MANAGEMENT IBERIA, S.L. acting in good faith as a mere service provider.

E) THIRD-PARTY DATA PRINCIPLE

If the service recipient provides data of third parties without their consent, they shall be personally liable to PLUS SERVICES MANAGEMENT IBERIA, S.L., the data subjects, the Spanish Data Protection Agency, and, where applicable, regional data protection authorities.

F) DATOS DE MENORES

PLUS SERVICES MANAGEMENT IBERIA, S.L. does not collect data from individuals under eighteen years of age through its website. If a minor submits data through our forms or any other collection channel, such data will be immediately destroyed upon discovery.

G) DATA UPDATING

To comply with the GDPR, the service recipient agrees to inform PLUS SERVICES MANAGEMENT IBERIA, S.L. of any changes to their data, ensuring it is always accurate and up to date.

H) DATA CONFIDENTIALITY PRINCIPLE

PLUS SERVICES MANAGEMENT IBERIA, S.L. is bound to confidentiality in dealings with clients who submit personal data via the web or any other channel. All private communications between PLUS SERVICES MANAGEMENT IBERIA, S.L. and its clients are considered confidential.

PLUS SERVICES MANAGEMENT IBERIA, S.L. has implemented the necessary technical and organizational measures to guarantee the security of your personal data and to prevent its alteration, loss, unauthorized processing, or access, considering technological developments, the nature of the stored data, and the risks involved.

All of the above is in accordance with the Security Measures Regulation for automated data processing and applies the measures set out in Regulation (EU) 2016/679 of the European Parliament and Council, dated April 27, 2016.

PLUS SERVICES MANAGEMENT IBERIA, S.L. commits to processing your personal data with absolute confidentiality and using it only for the indicated purposes.

I) INTERNATIONAL TRANSFERS

PLUS SERVICES MANAGEMENT IBERIA, S.L. does not transfer personal data to third countries or international organizations, limiting its processing to the national territory.

J) EXERCISE OF DATA SUBJECT RIGHTS

In compliance with Regulation (EU) 2016/679 of the European Parliament and Council, dated April 27, 2016, the data subject may exercise the following rights regarding their personal data:

  • Access their data to know what personal data the organization holds.

  • Request rectification or deletion of their data, either to correct inaccuracies or to delete data no longer needed due to contract termination or lack of service hiring.

  • Request restriction of data processing – only data necessary for legal tax responsibilities will be retained, as stipulated in the GDPR.

  • Data portability – collect their personal data held by the organization to transfer it to another data controller.

  • Object to the processing of their data – unless contractual or legal obligations require it to be processed.

To exercise any of the rights provided by applicable laws, a copy of the ID must be sent to PLUS SERVICES MANAGEMENT IBERIA, S.L., to the notification address PASEO DE LA CASTELLANA 95, FLOOR 28-29 - 28046 (Madrid), or to the Data Protection Officer via email at info@plusservices.es

The response deadline for exercising these rights is 1 month from the date of the request. This may be extended by another 2 months depending on the complexity and volume of requests. The data subject will be informed of any such extension.

The data subject may withdraw consent at any time without affecting any processing already carried out before withdrawal.

The data subject may file a complaint with the Data Protection Officer via email at info@plusservices.es.

If the data subject is not satisfied with how their rights are handled, they may file a complaint regarding the processing of their personal data with the Spanish Data Protection Agency at Calle Jorge Juan 6, 28001 Madrid.

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